Responsible Gaming
Introduction
At Spinbit Casino, we're committed to promoting responsible gaming. Online pokies and casino games should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. If you choose to play, do so for fun with money you can afford to lose.
Gambling should never interfere with your work, relationships, health, or financial wellbeing. We encourage all players to gamble responsibly and within their means.
Age Verification
In New Zealand, you must be 18 years of age or older to access and use Spinbit Casino. We take age verification seriously and comply with all local gaming regulations.
If you are under 18, you are not permitted to use our services. Parents and guardians are encouraged to use parental controls and monitoring software to protect younger users.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to recover lost money
- Spending more time and money on gambling than intended
- Hiding gambling activity from family, friends, or partners
- Gambling to escape problems, stress, anxiety, or depression
- Neglecting work, study, family, or other responsibilities due to gambling
- Borrowing money or going into debt to gamble
- Experiencing mood swings or irritability when unable to gamble
- Feeling anxious or guilty about your gambling habits
- Failed attempts to cut back or stop gambling
- Relying on others to provide money due to gambling losses
If you recognise any of these signs in yourself or someone you know, help is available.
Self-Help Tools & Limits
Spinbit Casino provides tools to help you stay in control of your gaming:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit into your account.
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session.
- Session Time Limits: Set a time limit for your gaming sessions to encourage regular breaks.
- Reality Checks: Enable reminders during gameplay to track the time and money you've spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account or our services.
To access these tools, log into your account or contact our customer support team.
Support Organizations in New Zealand
If you or someone you care about is struggling with gambling, professional help is available:
Problem Gambling Foundation (New Zealand)
Phone: 0800 664 262
Website: www.pgf.nz
Free, confidential counselling and support for problem gambling in Aotearoa New Zealand.
Gambling Helpline NZ
Phone: 0800 654 655
24/7 free helpline offering support and information about problem gambling.
Samaritans Aotearoa New Zealand
Phone: 1800 726 666 (toll-free)
Website: www.samaritans.org.nz
Support for emotional distress and mental health concerns.
International Support Resources
GamCare (United Kingdom)
Website: www.gamcare.org.uk
GamStop (United Kingdom)
Website: www.gamstop.co.uk
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you believe you have a gambling problem, or if someone close to you does, please reach out for help. There is no shame in seeking support — it's a sign of strength.
Contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz today.
Remember: gambling should be fun, not a burden. Play responsibly, set limits, and know when to stop.